Frequenlty Asked Questions

Massage Therapy

What are the benefits of massage therapy?

Regular massage therapy provides some pretty amazing benefits. Massage therapy from a Licensed Massage Therapist can help with everything from injury, muscle tension, chronic pain and stress, to posture, high blood pressure and sleep issues—as well as providing an hour of blissful relaxation. Massage therapy is a great way to help enhance both your mental and physical well being as well as positively contribute to your general health and wellness.

What can I expect at my first massage?

At your first massage, you’ll go over your health history (to be completed online prior to your appointment) and address any of your concerns and goals with your massage therapist. Once the treatment has been determined, the LMT will leave the room to allow you the privacy to get onto the table and make yourself comfortable. Before re-entering the room to begin the treatment, your therapist will knock on the door. Open communication is key to getting a great massage. Be sure to tell your therapist if you need the pressure adjusted, an extra blanket, or more work(or less) work on a particular area.

How often should I get massage?

Depending on your preventative and maintenance needs, one massage per month is the recommended frequency. If your specific condition or needs demand it, your LMT will design a customized treatment plan which may involve more or less frequent massages.

Can you bill my insurance?

We provide direct billing to some insurance companies. Should you have questions on whether your massage (or part of it) is covered by your benefits, please contact your insurance provider prior to receiving a treatment. Anyone who receives a service from Soma Wellness Spa is responsible for payment of the fees associated with that service, regardless of coverage granted by a benefits provider. We do accept Health Savings Account (HSA) cards and are happy to send an itemized receipt upon request. Here are some the the companies we currently bill directly to: -Blue Cross/Blue Shield -Providence Health Plan -All Auto Accident claims -All Worker's Comp claims The rates listed are discounted service rates for in-office appointments with payment due at time of service. The non-discounted rate for payment not at time of service is $45 per unit.

When should I NOT get a massage?

There are few conditions which would prevent you from enjoying massage however, you should not book a massage if you have a fever, cold/flu, or contagious skin infection.
There are many other conditions in which your therapist may need to adapt his/her techniques (i.e. arthritis or osteoporosis) or avoid an area completely (i.e. cuts or burns). With some conditions it is a good idea to get an approval from your physician before you receive massage (cancer, certain heart conditions, pregnancy). This doesn't mean you can't get massage. But its always better to err on the side of caution.
Your therapist can advise you about your specific needs.

How will I feel after my massage treatment?

Most people feel very relaxed. Some experience a significant decrease or freedom from long-term aches and pains. Many feel a little slowed down for a short period and then notice an increase of energy, heightened awareness and increased productivity which can last for days.
If you received a deep massage, you may be slightly sore the next day - much like a good workout at the gym. Sometimes a hot shower, or a soak in the tub can ease this soreness.
After your session you should increase your water intake a bit. Just a glass or two more than normal is usually fine. This helps keep your body's tissues hydrated and healthy.

Spa Services

What is Ayurveda?

Ayurveda, translated from Sanskrit to mean "the Knowledge of Life", is one of the world's oldest holistic (“whole-body”) healing systems. It was developed more than 3,000 years ago in Southeast Asia and is based on the belief that health and wellness depend on a delicate balance between the mind, body, and spirit.

How does Ayurveda enhance the spa experience?

Ayurveda offers a rich formulary of time tested ingredients and treatment modalities. With a 5000 year old history, this traditional treatment science offers a holistic approach to wellness which encompasses all five senses. The aim of ayurveda is to prolong the time an individual enjoys good health, extend the healthy life span of an individual and keep ill health away. The product and treatment experience is elevated as all the senses are engaged in a completely different treatment experience.

What products do we use in session?

All of our products are therapeutic-grade and come from companies with the highest standard of quality on the market with special consideration for hypoallergenic, enviromental friendliness and sustainability. Spa & Skincare: Sundari Skincare Massage Oils & Lotions: Soothing Touch & Sundari Essential Oils: Revive We also take special care when laundering our linens to use dye free/fragrance free detergents and only use wool dryer balls in place of the chemical laden dryer sheets. We truly have our clients' best interest at heart!

Are Sundari products organic?

While there is currently no organic certifying agency for cosmetics in the US, we do source organic ingredients wherever possible. All our oils are non GMO and our products contain organic ingredients. It is SUNDÃRI’s objective to exclude harmful synthetic chemicals from all formulations. Whenever possible, SUNDÃRI also excludes preservatives without compromising the safety of its products. All SUNDÃRI products are: Non GMO Fragrance-free Phthalate-free Sulfate-free Cruelty-free Paraben free Suitable for vegetarians/vegans Environmentally Sustainable Contain organic ingredients

What other amenities do you offer?

We offer complimentary: -Hot towels -Essential Oils -Coffee/Tea -Light Snacks -Water -Hair bands -luxury robes and slippers in session


What is sugaring?

Similar to waxing, sugaring is a natural hair removal process. You can sugar anywhere you can wax!

Why is sugaring better for me?

There are many benefits to sugaring vs traditional waxing: - Heated at a lower temperature so reduces risk of burns - All natural product. Zero harsh chemicals and our brand is made locally in the PNW! - Pulls less on the skin therefore reducing irritation and sensitivity - Less painful than traditional waxing - Easy to clean off


What is a Novel Coronavirus?

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.

How does COVID-19 spread?

-There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). -The best way to prevent illness is to avoid being exposed to this virus. -The virus is thought to spread mainly from person-to-person. -Between people who are in close contact with one another (within about 6 feet). -Through respiratory droplets produced when an infected person coughs, sneezes or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. -Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

How can I protect myself?

-Cover your mouth and nose with a cloth face cover when around others. -Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance. -Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing. -Cover coughs and sneezes: If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. -Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. -Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19. Follow CDC guidance if symptoms develop.

Handwashing Video

Phase 1 Policy Changes

How are we keeping you safe? In order to follow the guidelines set forth by the Oregon Health Authority, the changes are as follows: - All sessions are by appointment only. - We now offer Hands-Free Gratuity options via Venmo as well as invoicing and prepay options. - Every room is equipped with a BlueAir purifier which removes 99% of 2.5-micron particles. With certified results through independent testing from the Association of Home Appliance Manufacturers (AHAM), the Blue Pure 411 has a clean air delivery rate of 105 cubic feet/minute meaning it will clean the air in a 161 sq. ft. Room 5 times an hour. - We schedule all appointments with 30 minutes in-between for cleaning and sanitation of all surfaces. - All clients and staff are temperature and oxygen screen upon entering the building. Anyone with a temperature higher and 100.5 or an O2 level lower than 95 will be rescheduled until they present us with a negative coronavirus test. -Face Masks are required at all times for Clients and Staff. You are encouraged to bring your own but if you forget, we are happy to provide one. -Staff and Clients should wash hands with soap and water before and after sessions. -All late-cancel fees are suspended to encourage clients who feel sick to stay home. -Anyone exhibiting symptoms will be rescheduled. -Anyone exhibiting symptoms will be rescheduled. -Due to increased costs we are implementing an $8 sanitation fee. This cannot be passed on to your insurance company.